Multi-Use Membership Perks and Highlights

While the standard rates are competitive, the treatments are more effective with regular monthly treatments. We offer reduced pricing for people that want a monthly membership.

Our Member is not like other plans that you have seen. In order to make the membership truly Multi-Use, your monthly payment is simply added to your account.


Membership Rules

Additional Multi-use Membership Perks and Rules

ROLLOVER

Unused money on your account will not expire. The next month’s account payment will be added to your previous balance. Even if you cancel your membership, the account balance will continue to rollover. See below for Details. Gratuity Cash or Credit Card is the preferred tip method..

Gratuity

Cash or Credit Card is the preferred tip method.

RETAIL DISCOUNTS

you are eligible to receive 10% off retail products with no other combined offer while being an active member. Front desk associates can clarify and provide more information on which retail products are eligible. Massage Bliss & Cryo reserves the right to change which products are eligible for purchase with membership credit or discount.

Friends and Family

For the Silver and Gold Members, you are eligible to share your membership and membership benefits with a friend or a direct family member. Only one credit card will be charged. You are responsible for any charges that your designated friend or family member spends from your account. Massage Bliss & Cryo is not responsible for any charges that the designated friend or family member spends and will not refund any money spent by anyone designated as a friend or family. Your membership can be terminated if anyone on your plan has broken membership or spa rules. Only one friend can be added to your account. Only your kids or parents can be used on a family plan. Unlimited Cryotherapy, can only be used by one person

MEMBERSHIP FREEZE OPTION

A membership may not be frozen for a minimum of one month and a maximum of three months within a year period. The three months do not have to be consecutive. In the event of additional freezes, a freeze fee may apply. A membership must be unfrozen a minimum of 30 days before it can be frozen again..

Members and any other person associated with the membership, if applicable, can continue to redeem accumulated money on their Massage Bliss & Cryo account during a freeze but cannot utilize any other additional membership benefits (I.e.member pices, offers and retail discounts). Memberships are non-transferable and non-refundable.

MEMBERSHIP CANCELLATION POLICY

Memberships can be started and canceled free of charge once per calendar year. In the event of multiple cancelations, Massage Bliss & Cryo reserves the right to charge a cancellation fee which will, equal to half the price of the membership.

Upon termination of your month to month membership, the unspent account balance in your account will not expire, but there will be no membership benefits to be applied. .

**Massage Bliss & Cryo has the right to cancel or suspend your membership at any time and for any reason, if necessary. A call or e-mail will be sent out to you if this ever becomes the case** .

NOTIFICATION OF CANCELLATION OR FREEZE OF ACCOUNT

Massage Bliss & Cryo will cancel or freeze your membership over the phone or in person. Massage Bliss & Cryo will do our best to not make mistakes or misunderstand anything. However, in the event of a dispute over when or if a membership was canceled, Massage Bliss & Cryo will not be responsible for any alleged mistakes unless a dated, handwritten or emailed letter is used. The handwritten letter must be signed by both parties. If emailed, email must be to info@massageblissandcryo.com The email must be from the email address on your client profile and Massage Bliss & Cryo will respond to the email once the membership was canceled. Please call us if we do not respond to your email.

MEMBERSHIP PRICE CHANGES

Following the initial term of your membership, Massage Bliss & Cryo will give you a written notice via email or text message of any increase or changes in the monthly payment of your membership.

SERVICE AND PRODUCT PRICE CHANGES Massage Bliss & Cryo reserves the right to change the price of services or products at any time without notification.

REFUNDS

There will not be refunds unless there is a Massage Bliss & Cryo error.

OTHER TERMS AND CONDITIONS

You must be in good standing with Massage Bliss & Cryo to purchase a membership. Massage Bliss & Cryo reserves the right to refuse the purchase of any membership for any reason applicable to the law. All spa rules must be followed while you are at the spa. See our webpage for the Spa Rules. You must read and sign the liability waivers before receiving any Bliss Services.

MEMBERSHIP HELP

If at any point, you have questions or concerns about your membership package, please give us a call at 214-425-5477 or email us at info@massageblissandcryo.com. We would be happy to help!

LOYALTY PROGRAM

As a member of Massage Bliss & Cryo, you will receive loyalty points based on the full price of services.

REFERRAL PROGRAM A referral is the best compliment you could give us. To show our appreciation, when you introduce a new member to Massage Bliss & Cryo, you will receive $15 in Rewards Dollars. See the Massage Bliss & Cryo webpage for more details.

Spa Rules

Spa Rules
  • No person will be denied admission based upon race, religion or appearance.
  • Guests must follow spa rules and regulations. Massage Bliss & Cryo reserves the right to refuse or discontinue services for any reason.
  • Massage Bliss & Cryo reserves the right to modify/change spa rules, regulations, services and pricing with reasonable notice.

cancellation

Cancellation | Rescheduling | No-Show Policy
  • Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Failure to do so will result in a fee equivalent to 50% of the cost of the scheduled service.
  • Clients who miss their appointments or give less than a 2 hours notice before the beginning of their session, will be charged an amount equal to 75% of the price of a service.
  • Please call if your going to be late. We will try and get you into your appointment even if your late. However, we will not let your lateness affect other customers or therapist schedules.
  • If you do not call before your appointment, and if you have not shown up for your appointment after 10 min of your appointment starting time, it could be considered a No Show and charged 75% of your appointment cost.
  • If you call before your appointment to tell us you will be late, and if you are later than 30 min of your appointment ending time, We will allow you to finish the remaining time of your appointment, if reasonable for the service. You will be charged the full amount of the service.
  • lost or stolen property

    Lost or Stolen Property
    • Please check before leaving the spa that you are leaving with all of the possessions you came in with. Massage Bliss & Cryo is not responsible for lost or stolen property.

    age requirements

    Age Requirements
    • Age requirements for receiving spa services vary by state and local law and Massage Bliss & Cryo strictly complies with such laws. In the event there is not a specific regulation in your area, our policy is as follows: 
    • No one under the age of 18 will be able to receive any service without the express written consent of their parent or guardian.
    • For children 15-and-under (or where required by state law), a parent or guardian MUST remain in the treatment room and for all minor children the parent must remain on premises during services.
    • Must be over the age of 12 to receive most services including Teen facials, Cryotherapy, Body Wraps, etc....
    • Children under 12 can receive light swedish Massages, Nutrition Consultation, and Chiropractic care with the certified staff.
    • A general waiver of liability and a Consultation form where applicable must be signed by anyone receiving services at the spa. Please show up 15 minutes before you appointment to fill out the required paperwork.

    Loyalty Points

    Loyalty Point and Reward Dollars

    To show our appreciation to our loyal guests, we offer loyalty points for each dollar spent.

    The loyalty points will be redeemed for Reward Dollars. Once you have $30 Reward Dollars, they can be used on any Bliss services, and most Bliss Products.
    Don't forget to benefit from your referrals.

    Referrals

    Referrals
    Don't forget to benefit from your referrals. Refer a guest to Massage Bliss & Cryo!! If the guest spends more than $25 in services you will be eligible for Reward Dollars. The guest should ask the reception team to add you as the person that referred them. After we put it in the system you will get $15 reward dollars that can be spent on any service and most Products we sell once you have accumulated a total of $30 reward dollars.